Shipping Policy

Last Updated: 6/1/2026

Thank you for shopping with XBUY. We are committed to delivering your order as quickly as possible.

Order Processing

Orders are processed within 1–5 business days after payment has been successfully received. Processing times may be extended during holidays, promotions, or periods of high demand.

Shipping Times

Estimated delivery times:

• United States: 7–15 business days
• Canada: 7–20 business days
• International Orders: 10–25 business days

Delivery times are estimates and may vary due to customs processing, weather conditions, carrier delays, or other factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and shipping method selected.

Occasionally, we may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

Please allow 2–5 business days for tracking updates to appear in the carrier's system.

Delays

While we strive to meet estimated delivery times, delays can occasionally occur. XBUY is not responsible for delays caused by shipping carriers, customs authorities, weather events, or other circumstances outside our control.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will review the situation and work with the carrier to find a resolution.

Incorrect Shipping Information

Customers are responsible for ensuring that all shipping information is accurate at checkout.

If an order is returned due to an incorrect address provided by the customer, additional shipping fees may be required to resend the package.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: walvin@xbuy2026.co.site

Business Name: XBUY